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Shipping & Returns Shipping & Returns
Prices and Payment
All prices and charges on this site are in UK pounds. They exclude any VAT payable and delivery charges (for details see ‘Delivery’ below).

The total cost of your order will be the price of the products you order, any additional services you choose (e.g. installation), plus any applicable delivery charge. All these will be set out clearly in your Shopping Basket before you submit your order.

Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If something becomes unavailable we may offer you an alternative.

We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.

Delivery
The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation.
Title to any product ordered will pass to you once Sargent-Disc Ltd has received payment in full for that product. Risk in any product ordered will pass upon delivery to you.
If your delivery address is outside of the UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Sargent-Disc Ltd advises each customer to contact their local customs office for further information.
Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Cancellations and Returns
Cancellation (Delivery items only)
If you have chosen to have your order delivered, you can cancel your purchase at any time either before or up to 14 days after delivery
Your product must be complete, unused and in as new condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any). It should be returned with the original box, packing and accessories.
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